Procedure How to apply for a remote alarm system

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Contact details

Mairie - Service des Seniors et de l'Action Sociale

Place de la Mairie

98000 MONACO

Home Support :
(+377) 93 15 28 35

Opening Hours : de 8h30 à 16h30

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Mairie - Service des Seniors et de l'Action Sociale

Place de la Mairie

98000 MONACO

Opening Hours : de 8h30 à 16h30

Phone : (+377) 93 15 28 83



Principle and conditions

The emergency alarm is a device to ensure the safety of a person in their home. This service is managed by the Social Support Office, in association with the Fire and Emergency Service. It enables people who have lost their autonomy to live at home by connecting them to a 24-hour-a-day tele-assistance centre.

To be eligible for this allowance you must:

  • Be resident in the Principality of Monaco
  • Have a landline telephone with no internet connection
  • Be in receipt of a medical prescription

The level of allowance granted varies according to the income of the household


Collating the documents

You must supply the following documents:

  • A medical certificate
  • A copy of the applicant’s ID card or residence permit
  • A copy of the telephone subscription contract
  • A copy of the keys to the appartment and the building for the Fire and Emergency Service
  • Proof of all income of the household


Applying to the Mairie

You should apply for the allowance at the Office for the Elderly and Social Support of the Monaco Town Hall.

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Last update: 05/06/2018

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