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12 November 2021 [SP] Public notice

Launch of MonGuichet.mc

A portal that's compatible with digital identity

Digital identity, which was introduced in June 2021, is an integral part of the MonGuichet.mc  portal. Thanks to the MConnect.gouv.mc  service, Monegasques and residents with an activated digital identity on their new ID card or residence permit can connect securely to their individual account.  This feature will be extended to businesses next year.

With just one account, it will be possible, for example, to apply for a civil status document, renew a residence permit, apply for a residence certificate, enrol children in a school or make an appointment for a technical inspection of a vehicle.

"With the launch of this first version of the MonGuichet.mc portal, we are entering a new era in the relationship between users and their Administration. We are making the daily lives of Monegasques and residents easier by giving them access to a centralised catalogue of online public service procedures. This development will strengthen the relationship between the Administration and private individuals and companies, and thus position Monaco as having the highest standards in terms of Public Service", emphasised Julien Dejanovic, Director of Digital Services.


An adaptable platform

By the end of 2022, the majority of everyday procedures will be available on the MonGuichet.mc  portal. It will also be possible to view your forthcoming appointments, as well as all your digital documents provided by the Administration.

Finally, users with a Monegasque digital identity will benefit from a 360-degree experience based on the "tell us once" principle, they will no longer have to prove their identity when undertaking an online process, and will only have to communicate a change in circumstances once, such as moving house, for example

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